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Technical Support Bulletin, 11/17/99
Our software engineers have found a problem in the InstallShield program that prevents a key and
its data values from being written into the WindowsNT registry. This data is needed to prevent
WindowsNT from acquiring an LPT2 printer interface for use as its own device. An alternative to the
following fix is to disable ALL printing. The following fix will get SpectraWiz and its associated
WinRT driver operational and allow printing on LPT1. If you are not familiar with editing a
WindowsNT registry, please seek advice of your systems administrator or the services of an NT
qualified engineer. An improper modification to the system registry could negatively affect the
functionality of the operating system.
From the WindowsNT desktop:
1) Click on "START", then click on "RUN"
2) In the "Run" dialog box, type REGEDT32 in the "Open" field; press OK
3) Registry Editor should now be open, look for the window titled:
"HKEY_LOCAL_MACHINE on Local Machine" and make it the active screen
4) In the left half of the screen, double-click on the "SYSTEM" folder
5) Double-click on the "CurrentControlSet" folder
6) Double-click on the "Services" folder
7) Scroll down until you find the "Parport" folder; highlight this folder
8) With "Parport" highlighted, click "Edit" from the menu bar above, then "Add Value"
9) In the "Add Value" window, type DependOnService as the "Value Name"
10) Change "Data Type" to REG_MULTI_SZ; press OK
11) In the "Multi-String Editor" window, type WinRT in the "Data" field; press OK
12) In the right side of the screen, you should now see the following entry:
"DependOnService:REG_MULTI_SZ:WinRT"
13) From the menu bar above, click on "Registry", then click on "Exit"
14) You will be returned to the desktop, and you should now re-boot the computer
15) WinRT and SpectraWiz are ready for operation
If you experience any difficulties with this procedure please call technical support
by voice: (813) 855-8687 or by email: Support@StellarNet-Inc.com
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